Google announced the end of support for early Nest Thermostats in a support document earlier this year that largely flew under the radar. As of October 25, first and second generation units released in 2011 and 2012, respectively, will be unpaired and removed from the Google Nest or Google Home app.

Users will no longer be able to control their thermostats remotely via their smartphone, receive notifications, or change settings from a mobile device. End-of-support also disables third-party assistants and other cloud-based features including multi-device Eco mode and Nest Protect connectivity.

  • db2@lemmy.world
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    2 days ago

    This is exactly why I didn’t buy one of these or the Amazon version. I didn’t trust that the devices would work as long as they could function and was correct.

    • chillpanzee@lemmy.ml
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      2 days ago

      I bought one a bunch of years ago. Maybe 10 years. It worked fine. Did it’s thing. Then for no reason google chooses to kill it. Fool me once.

      • unphazed@lemmy.world
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        2 days ago

        I replaced mine with a Sensi. 4 months with Nest, and it decided to confuse hot vs cold signals. Middle of August, it tried to “cool” my house at 3am, instead turning on the furnace, and just kept on going due to the temperature rising. For a week straight, I awoke to 90 degree temps in my house at 3:30 to 4am, and a nice heating bill. I had an hvac friend come over ad tell me in fact, yep, it’s sending signal to furnace, not ac. He checked the wiring, all good. He admitted he knew little of Nests, but said only an idiot would design a thermostat that could allow for a hot/cold signal switch without rewiring.

        • Brkdncr@lemmy.world
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          2 days ago

          Heat/cool wiring is rarely correct, many thermostats will have a software option to reverse the wiring.

          Sucks that yours got reset for no good reason but it’s probably for the best

          • unphazed@lemmy.world
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            14 hours ago

            I mean, I’m not a trained tech, but it isn’t hard to open up the heat pump and look at wires going in and looking at the thermostat and making sure they match. Although I admit someone ran stranded wire instead of solid core (one day I might try to fish a new wire). For now I just tinned the ends.

            • Zoot@reddthat.com
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              6 hours ago

              There’s nothing wrong with stranded wire, it just means if it’s carrying voltage and a few strands snip or break (leading to greater than 15% voltage loss) it can cause issues. Solid is simply an all or nothing kind of wire. This is more of an issue though if you don’t get every stand under the terminal, otherwise it can be beneficial due to the fact that there is plenty more “wire” to name contact with each other in case a stand breaks in some way along the middle or not at either end. (Bearing being crushed, chewed, or other thing where the wires no longer make any contact with the rest of the wire)

              The only thing I use solid core for is fire alarm systems (where all or nothing is crucial), certain audio equipments, and anything nearing high voltage which a thermostat generally doesn’t reach. If it does take 120v+ then wow what why.

              Tinned tips though always help for sure, definitely makes it easier to remove/insert the wire.

              Been a technician for the last 10 years now an thats my understanding of it atleast.

        • shalafi@lemmy.world
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          2 days ago

          I have a Sensi and didn’t program it correctly, though my wiring was on point. HVAC guy puzzled over it a few then called me over to show me what the cryptic options meant. Been solid for a few years now.

          I’d like to see those options in the app, but if those were included people would fuck them up and blame the company. 🤷🏻

    • olympicyes@lemmy.world
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      1 day ago

      I’ve got one but I bought it from Nest, not Google. TBH I’m surprised it was supported this long, not in a thankful way but because Google is so anti consumer. I didn’t realize the app didn’t work until I saw this post. I’m glad to find out now, not during a heatwave where I’m trying to cool the house when I’m driving home.

    • nocturne@slrpnk.net
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      2 days ago

      I got 11 years out of mine. I had been wanting to upgrade it because it did not accept sensors.

      Does it suck that it was still functional? Yup.

      • billwashere@lemmy.world
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        2 days ago

        I mean they could just unlock the dang things at let some industrious hacker make them useful again. Hell I’d pay like $10 for a firmware that would work with home assistant.

        • BonkTheAnnoyed@lemmy.blahaj.zone
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          21 hours ago

          Are API calls to the device signed or whatever? At a minimum one could snoop traffic to rev-eng the API, then recreate it on a lan-only segment

          • billwashere@lemmy.world
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            21 hours ago

            I haven’t snooped on the traffic but at the very least it was encrypted back to google. And I wouldn’t be surprised if it was also signed somehow.  If it was easy, somebody would’ve already cracked it, especially with all the brouhaha about them dropping support.

        • nocturne@slrpnk.net
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          2 days ago

          I would have paid for that as well. I would pay for that for my truck’s infotainment center as well.

            • nocturne@slrpnk.net
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              2 days ago

              I think car manufacturers that put closed systems in vehicles and then abandon them should be required to either open source the system or push a final update that adds Android auto/apple car play (or whatever they are called)