Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart’s anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.
Remember everyone. If you see someone shoplifting from Walmart, no you didn’t.
I feel like it depends. Stealing is morally wrong no matter what. But I’d probably act as if I saw nothing if someone just stole a sandwich or similar. I’m not sure I’ll act the same if I see a teenage girl of a family that is obviously very well off steal things like makeup (that one literally bragged about it in front of her parents during a dinner where I was invited).
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As long as it’s just “shoplifting”. Where I’m at, people will come in on a bike with a trash bag, load it up, roll out, and go to the next town over and sell the stuff on the street in the ghetto.
Since you kids are so sheltered you don’t believe anything like this happens, here it is on video: https://m.youtube.com/watch?v=f8JLIWxxya4
Tell your moms I said hi, suburb kids
It’s funny, my local Walmart ditched the weight checking part of the self checkout so it’s quick and easy, yet every time I go at least one person has managed to fuck up badly enough to need to call help over
Meanwhile I’m getting a decent discount on my purchase, which is nice
You’re stealing?
Unexpected item in bagging area?
Fuck you buggy robot, keep up. I’m moving on to the next one.
Didn’t get scanned? The store is getting the quality of checkout that it paid for.
Ah so stealing. Got it.
I refuse to do the unpaid labor of fixing their shitty robot.
If bad business decisions cause accidental shrinkage, oh well.
Lot of mental hoops your jumping through to justify stealing.
I’d never think to harass the poor employee who has nothing to do with the store managenent’s decisions…
However, when I’m pissed or tired I’ll sometimes be rough or sloppy with the machine, and I get pissed if they have too few manned checkouts for how crowded a store is. Banging items against the scanner glass, tap selections on the touch screen forcefully with my ring etc.
To keep the self-checkout machines company, I’ll act like a machine too. If I unsuccessfully attempt to scan something, after 5 tries I “timeout” and move onto the next item.
I give 60 seconds for someone to come fix the self checkout when it fucks up. If no one is available, I’m taking my shit and leaving. I tried to pay, fuck you I don’t have time for this.
I’ve had a problem at self check out recently when I was buying a birthday card. I scanned the card, and placed the card and envelope it comes with in the area where scanned items go.
The kiosk, correctly, thought I put an unscanned item in the area. It was just the envelope the card comes in, so no need to scan it. But an employee had to come over and verify themselves before I could continue.
I don’t see the anti theft measures as being an issue, you need to protect your merchandise from theft to run a successful business. But, it should be made a little smarter, to know that if you scan a card, there is very likely an envelope that comes with it.
