Sony appears to be refunding customers who own the PlayStation 4 digital version of The Last of Us 2 and who bought the PlayStation 5 remaster at full price.
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Maybe treating these console generations as though they’re somehow super different is more trouble than it’s worth. Meanwhile, PC games I bought 20 years ago can easily be run on new hardware at higher frame rates and resolutions than when I bought them.
When your console is highly compatible between generations, such as x86/amd64 … maybe should just sale ‘the game’ and give users access to the older console version, and the version with any enhanced features only accessible on the newer console.
That’s how lots of ps4/5 games work