Holy shit. The contract that dude signed had a maximum fee of $35 for EV recharge, yet they charged him $277 and claimed the contract allowed that. Thankfully, the worst I’ve had from Hertz is they just told me to fuck off and didn’t give me my reserved vehicle.
They charged me for a broken windshield, which I paid and then wouldn’t provide me a receipt for my insurance company. Then to top it off, they turned me into a collections agency because they said I didn’t pay for the windshield. I will never rent from them again.
It’s on brand. I pity the fool that doesn’t know hertz is a fucked up rental agency
Isn’t this the same company that called the police on legitimate customers after they messed up the paperwork?
Yes. And yes. And a short search shows quite a few blunders.
Edit. Autocorrect
And the company that charges “gas refueling fees” for a fully charged EV.
https://www.thestreet.com/electric-vehicles/hertz-charged-a-loyal-customer-a-277-surcharge-for-gas-in-a-tesla-rental
Holy shit. The contract that dude signed had a maximum fee of $35 for EV recharge, yet they charged him $277 and claimed the contract allowed that. Thankfully, the worst I’ve had from Hertz is they just told me to fuck off and didn’t give me my reserved vehicle.
They charged me for a broken windshield, which I paid and then wouldn’t provide me a receipt for my insurance company. Then to top it off, they turned me into a collections agency because they said I didn’t pay for the windshield. I will never rent from them again.