Good insights, and not just software developers, really. We don’t like ads, sensationalism, or anything reeking of bullshit. If we have to talk to someone to find out the price, the product may as well not exist.
Good insights, and not just software developers, really. We don’t like ads, sensationalism, or anything reeking of bullshit. If we have to talk to someone to find out the price, the product may as well not exist.
First off, thanks for the thoughtful and detailed reply.
Of course, and marketing itself works with generalizations about demographics and targetting etc. As in anything there are extreme outliers, but there’s definitely a bell curve, and I doubt most people are as near the poles as they think.
Sounds lke you’re primarily a value shopper in this case, which is fair, but for every one of you there’s a r/battlestations poster who spent more for something aesthetic - and unlike others here I won’t start “no true nerd-ing” those people away out of convenience. I to a certain degree am one of them, and I’m definitely a nerd (as is everyone on Lemmy). I’m sure there are different things you choose to splurge on.
In the industry we’d rarely refer to those people as marketers (more like “market research”, basically statisticians and much less cool) but you’re right that it’s on the same continuum. Focus groups fall in there too. I wouldn’t really count it in this argument though because for most of us it’s a fait accompli when we’re faced with whatever is on the store shelf. It isn’t something we can be “immune” to in any meaningful way, short of becoming a self-sufficient hermit.
But do you have a favourite coffee place, or restaurant? How about a favourite hotel chain? We often don’t realize all the subconscious triggers we’re subjected to.
As I think more about this, I have a new theory:
So perhaps the real story is simply “lots of tech marketers don’t understand their audience”. Which I think is true. When companies put their spec sheets and feature lists front and center, I’m definitely more likely to pay attention than if I have to dig through screen after screen of meaningless fluff to get any relevant details. So that’s something marketers could (but generally don’t) do to influence me.
And I’m comfortable with that. Yes, please make better shit, out of greed if nothing else. Stand out by not being an infuriating weasel, respect my time and intelligence, and I will reward you with my time and perhaps money.
I’d say I have three favorite coffee shops. One place in particular has the tastiest coffee to drink black, another has better flavored drinks and a generally cooler vibe (local art on display, community bulletin board, that kind of thing), and a third is a better environment to sit and work on my laptop. I consider those my three favorites. None of them are big chains, and none of them advertise, as far as I know.
For restaurants, I have a bunch of favorites for different foods. I have a favorite Indian place, favorite pizza place, favorite sandwich shop, etc. Again, nothing I consider a “favorite” is a chain. I guess if I had to pick a favorite chain, it would be…Chipotle? But I don’t feel like marketing draws me there beyond the fact that if they didn’t have successful marketing, they wouldn’t be anywhere I go in the first place. And still, if I see a small independent burrito place in walking distance, I’m probably going there first. Chipotle isn’t so much a “favorite” as it is a serviceable oasis when I’m in a food desert.
For hotel chains…nope, not even a little. I couldn’t tell you a single real difference between Marriot and Hilton. If their marketing departments have tried to instill in me any kind of emotional connection with their brands, they have utterly failed.
It’s kind of the same with airlines. They’re all the same in almost every meaningful way. Every time I fly, I consult my shitlist and try to avoid what’s on it, but at this point pretty much every airline has earned a spot on my shitlist. The only emotions I feel toward any airlines are bitterness, frustration, and anger.
I guess this is why hotels and airlines push their reward points so hard; they know they’re all the same and cannot possibly earn “loyalty” otherwise. If I were a different kind of nerd, perhaps I’d spend the time to optimize corporate reward points, but at a glance it seems like a sucker’s game to me so I mostly ignore it.