• slaacaa@lemmy.world
    link
    fedilink
    English
    arrow-up
    70
    arrow-down
    6
    ·
    edit-2
    8 months ago

    We use MS Teams, and even if there’s so much shit you can throw at it for valid reasons (e.g. not working with AirPods Pro 2, wtf?) this could never happen, as our single MS Office account is linked throughout all the software/services we use (and of course you can’t change your name).

    I don’t undertsand why a corporation would give up this kind of central account control and use a service, where - based on the article - most likely a poor IT admin guy has to manually search for the username of a leaving employee.

    • Evotech@lemmy.world
      link
      fedilink
      English
      arrow-up
      27
      ·
      8 months ago

      It would’ve been connected to his email… You just need good offboarding routines

    • soggy_kitty@sopuli.xyz
      link
      fedilink
      English
      arrow-up
      22
      arrow-down
      1
      ·
      8 months ago

      Ignorance and/or incompetence.

      Thats your answer to “I don’t understand why”

    • Toribor@corndog.social
      link
      fedilink
      English
      arrow-up
      15
      ·
      edit-2
      8 months ago

      Slack Business/Enterprise supports SAML single sign-on. At any scale larger than a single team or two this is probably the better way of handling it, then the account gets disabled as soon as it’s disabled in the identity provider. Otherwise if I remember right Slack accounts are tied to the email address and users can set their own display names. I used to administrate Slack for ~60 users but now we’re on Teams.

    • corsicanguppy@lemmy.ca
      link
      fedilink
      English
      arrow-up
      10
      ·
      8 months ago

      a poor IT admin guy has to manually search for the username of a leaving employee.

      Your comment suggests you think IT Admins are told about departing employees, timely or at all.

      HR doesn’t trust Staff with that knowledge, even if that Staff member needs to disable an account because we must act quickly to protect the company against the same horrible criminals who enjoyed free reign and ultimate trust as the paragons of virtue they were the MOMENT before they were fired.

      • Rakonat@lemmy.world
        link
        fedilink
        English
        arrow-up
        6
        ·
        8 months ago

        I don’t even work in that sector and HR is the exact same here. Employee did something horribly egregious that got them fired? You’re lucky if their supervisor was informed to take them off the schedule. No reason given, just they no longer work here. Did they quit? They no longer work here. Did they get fired? They no longer work here. Can I tell my staff what they did wrong so they don’t get fired on short notice? They no longer work here, but you can’t tell your staff. WHY THE FUCK NOT?!

      • Nuggsy@lemmy.world
        link
        fedilink
        English
        arrow-up
        4
        ·
        8 months ago

        I’m thankful our HR gave us notice when I was in Desktop Support.

        The rare occasion we received short notice from HR or the general exec of our tech division was due to an immediate termination, and that was usually due to people not passing probation, or for egregious behaviour like sending 100s of GB to their personal email after they resigned and we’re in their notice period.

        Or we once had a guy who was completely off the rails… we don’t know what happened exactly, but a user called up and he was having a manic episode and was convinced someone hacked his account/phone and was listening to him.

        We raised it as a concern and a few weeks (maybe a month or so later) we were asked to terminate his account.

        I heard he had stopped taking his meds. Hope he’s alright now… he was a nice fellow usually.

    • douglasg14b@lemmy.world
      link
      fedilink
      English
      arrow-up
      9
      ·
      edit-2
      8 months ago

      Our enterprise has all of that automated, who’s searching for names manually in any business of nontrivial size…?

      This can, and should, be scripted.

      • cuppaconcrete@aussie.zone
        link
        fedilink
        English
        arrow-up
        5
        ·
        8 months ago

        Exactly, most services can be tied into a central authentication system/SSO and can automatically be disabled upon disabling an SSO user.