Commission will engage with industry following European Citizens\' Initiative on the disabling of videogames by publishers
ec.europa.eu
The European Commission will engage with consumers and publishers by the end of 2026 to explore ways to improve industry standards, as a response to the European Citizens\' Initiative (ECI) ‘Stop Destroying Videogames\'.\u202F

Cross-geposted von: https://feddit.org/post/31333476

Existing EU consumer law already provides for important safeguards protecting the economic interests of consumers. Video game providers must inform consumers about the duration and the conditions for terminating the contract before the consumers signs up for the video game. […]

However, to address players’ concerns, the Commission has committed to taking several steps.

First, it will initiate an exchange with the video game industry and consumer representatives with the aim to draw up an industry code of conduct on managing video games’ ‘end of life’.

Second, the Commission will work with consumer organisations and authorities to raise awareness about the applicable rights that protect consumers, including on safeguards protecting the economic interests of consumers

  • Riddick3001@lemmy.worldEnglish
    51·
    11 days ago

    According to EC;

    Existing EU consumer law already provides for important safeguards protecting the economic interests of consumers. Video game providers must inform consumers about the duration and the conditions for terminating the contract before the consumers signs up for the video game. The Directive on digital content and digital services provides consumers with remedies when the content or service provided does not conform with the contract and what consumers could reasonably expect. Consumers may be entitled to proportionate refund of their purchases.