It could have helped you by giving you the knowledge of where the issue was. If it was fixed by the update in the VM, you would know that and could then wait for your distro to get the update or even contact the distro community with that knowledge.
I get that it was frustrating but it truly wasn’t their job to tell you how risky that move was.
I know perfectly well what upgrading the shell means. You are missing the point entirely. This dev community does not accept bug reports on older versions even if they’re in use by a lot of people and then when they’re reported on the latest version and they’re acknowledged, they tell the reporter to piss off.
it’s not that the issue wasn’t fixed that got me to give up on Gnome, it’s the fact that a known issue was closed with no resolution even after I gave a patch as a workaround. This is why I am done with them.
I’m not missing the point. I understand their policy and it makes sense to me. They cannot really afford to be supporting not only older versions but their implementations in random distros. That’s all they’d ever have time for if they did.
I don’t think you mentioned the patch before, and that part is shitty, but if you blamed them for borking your system… that combined with the constant annoyance of people complaining about a free product, I can see them not being willing to help further.
KDE looks like trash to me, like an unstable nightmare. The other desktops don’t seem great to me either. So I’m sticking with gnome for the foreseeable future
constant annoyance of people complaining about a free product
Yes, this is the attitude right here. This is the one that people complain about. People are not “complaining”, people are reporting issues. And it’s not free software if it’s being gatekept by entitled assholes
You’re being defensive about that but I don’t know that you did that and didn’t say you did. You understand that all support receives irrational and angry requests right? It must be hard to deal with, especially if people are being demanding. This is not to say you were doing that but it is to say I understand the mindset of people enduring that. “Oh this guy told us we broke his system, yeah don’t worry about that one.”
It could have helped you by giving you the knowledge of where the issue was. If it was fixed by the update in the VM, you would know that and could then wait for your distro to get the update or even contact the distro community with that knowledge.
I get that it was frustrating but it truly wasn’t their job to tell you how risky that move was.
I know perfectly well what upgrading the shell means. You are missing the point entirely. This dev community does not accept bug reports on older versions even if they’re in use by a lot of people and then when they’re reported on the latest version and they’re acknowledged, they tell the reporter to piss off.
it’s not that the issue wasn’t fixed that got me to give up on Gnome, it’s the fact that a known issue was closed with no resolution even after I gave a patch as a workaround. This is why I am done with them.
I’m not missing the point. I understand their policy and it makes sense to me. They cannot really afford to be supporting not only older versions but their implementations in random distros. That’s all they’d ever have time for if they did.
I don’t think you mentioned the patch before, and that part is shitty, but if you blamed them for borking your system… that combined with the constant annoyance of people complaining about a free product, I can see them not being willing to help further.
KDE looks like trash to me, like an unstable nightmare. The other desktops don’t seem great to me either. So I’m sticking with gnome for the foreseeable future
Yes, this is the attitude right here. This is the one that people complain about. People are not “complaining”, people are reporting issues. And it’s not free software if it’s being gatekept by entitled assholes
You’re being defensive about that but I don’t know that you did that and didn’t say you did. You understand that all support receives irrational and angry requests right? It must be hard to deal with, especially if people are being demanding. This is not to say you were doing that but it is to say I understand the mindset of people enduring that. “Oh this guy told us we broke his system, yeah don’t worry about that one.”