Article and rant detailing my extremely negative experience with business account opening and network gear order on Amazon, covering difficulty in getting customer support, difficulty setting up business account, difficulty reporting potential security issue, shipment of second-hand open-box devices instead of new items, Amazon's refusal to send replacements, problems with the process of used items collection and associated refund, barrage of auto-generated emails, zero customer care, my subsequent decision to shop local, other details, and more
Holy, this is insane. Your are complaining about the excellent customer service they provided to you? Your making up some delusion that they will claim you frauded them and suspend your account? It’s absolutely insane I’m sorry. I can just tell your some know it all who thinks they’re better than those trying to help them. Your customer support agent was trying and did successfully help you and you belittle them for having trouble adding up the total. For all you know it could have been there first solo day on the job. You act like you’ve never made a single mistake.