It’s been some years that I am not able to log in to my Google account, because I stopped using it for a very long time any Google product, and now even providing my password, they say they can not know if it is me or now…

They send me to this support page which seems like I have lost my account with all the data and stuff I had from when I was younger…

I don’t think this is normal or ethic to do (I know Google has been never ethic), but this makes me so angry because I never wanted to lose all that data…

Do they basically know every people networks? And if you don’t let them know… you lose access to Google? … 😠

    • blkpws@lemmy.mlOP
      1·
      1 year ago

      They know my phone number from years ago when I used it, they could send me a verification code too… There are many ways to make this secure, but they don’t even care, I read many people having stupid issues resulting in a “locked account” and losing it all…

        • blkpws@lemmy.mlOP
          2·
          1 year ago

          Nope, I just remember getting “google code verifications”… But I’m sure they know my phone number… xD And I want to point that they have no excuses to contact me for verifications, a simple text message would work.

    • DigitalDilemma@lemmy.ml
      21·
      1 year ago

      Don’t forget that OP expected Google to hold onto their data forever, without paying them, despite not logging in “for a very long time”.

      For all the hills to die on about Google, this is a pretty strange one to choose.