It’s been some years that I am not able to log in to my Google account, because I stopped using it for a very long time any Google product, and now even providing my password, they say they can not know if it is me or now…

They send me to this support page which seems like I have lost my account with all the data and stuff I had from when I was younger…

I don’t think this is normal or ethic to do (I know Google has been never ethic), but this makes me so angry because I never wanted to lose all that data…

Do they basically know every people networks? And if you don’t let them know… you lose access to Google? … 😠

  • Atemu@lemmy.ml
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    1 year ago

    In many European countries, you have legal recourse here. They’re not allowed to make arbitrary decisions like this in most places here. You could sue them to get your account re-instated.

      • fadelkon@info.prou.be
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        1 year ago

        There are consumer unions with hired lawyers. In Spain there’s Facua and OCU (but the 2d one is governmental, I think)