dantheclamman@lemmy.world to Technology@lemmy.worldEnglish · 2 years agoCable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Clickwww.wired.comexternal-linkmessage-square112fedilinkarrow-up1742arrow-down17
arrow-up1735arrow-down1external-linkCable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Clickwww.wired.comdantheclamman@lemmy.world to Technology@lemmy.worldEnglish · 2 years agomessage-square112fedilink
minus-squareNull User Object@programming.devlinkfedilinkEnglisharrow-up10·2 years agoGosh, maybe the people designing the web UI for the cancellation process for their employer should make it clear exactly what the customer is cancelling so they’re not going to make that mistake.
minus-square📛Maven@lemmy.sdf.orglinkfedilinkEnglisharrow-up8·2 years agoDunno, sounds hard… what if we just don’t let em cancel?
minus-squareThirdWorldOrder@lemm.eelinkfedilinkEnglisharrow-up3·2 years agoCharge them a service fee as well for using the agents, even if they are automated
Gosh, maybe the people designing the web UI for the cancellation process for their employer should make it clear exactly what the customer is cancelling so they’re not going to make that mistake.
Dunno, sounds hard… what if we just don’t let em cancel?
Charge them a service fee as well for using the agents, even if they are automated