My favorite is when they send me and letter in the US mail for the sole purpose of telling me they decided to cover our medication the doctor prescribed. The language they use is infuriating.
As if we should call them back and praise them, be grateful for their service, and just ignore that I’m paying them.
A friend of mine tells a funny story about how shortly after seatbelts became mandatory, he was jumping around in the front seat of his mom’s car while driving and she asked him several times to belt up.
Being a kid, he refused and finally she tapped the brakes. He does this hilarious impression of eating the dashboard and needles to say he started wearing the seatbelt from then on.