Same in HVAC-R. I had a customer complain to me the other day about “having to teach one of my coworkers how to do their job” because that coworker asked where the condensing unit for their walk in cooler was located. Like my coworker should have just immediately known the exact layout of that site.
But thats fine, the customer is paying $280 per hour so if they’d rather I spend the time galavanting around their site finding where things are on my own then that’s on them. It’s actually nice they told me that they were an asshole up front so I knew not to worry about saving them any money.
Same in HVAC-R. I had a customer complain to me the other day about “having to teach one of my coworkers how to do their job” because that coworker asked where the condensing unit for their walk in cooler was located. Like my coworker should have just immediately known the exact layout of that site.
But thats fine, the customer is paying $280 per hour so if they’d rather I spend the time galavanting around their site finding where things are on my own then that’s on them. It’s actually nice they told me that they were an asshole up front so I knew not to worry about saving them any money.