But then you learn more about them and realize that the “fine specimen” are as damaged as the rest of us.

Some can be super nice to you yet very mean or cruel with other people.

I always at least try to give the benefit of the doubt but I very often end up disappointed.

EDIT: Quote from Quark

Let me tell you something about Hew-mons, Nephew. They’re a wonderful, friendly people, as long as their bellies are full and their holosuites are working. But take away their creature comforts, deprive them of food, sleep, sonic showers, put their lives in jeopardy over an extended period of time and those same friendly, intelligent, wonderful people… will become as nasty and as violent as the most bloodthirsty Klingon.