I dropped my launch edition steam deck last night on carpet and while all the buttons still worked- something was rattling inside of it. After I opened it up I discovered a missing chunk of plastic from the R2 trigger, that piece presses against another to keep the button from over articulating. I suspect this trigger absorbed most of the impact, there was no other visible damage.
Of course I was upset that I broke it, but so very pleasantly surprised to find ifixit had the trigger in stock and reasonably priced. This availability made me love the deck even more, and really the fact valve made these parts available places the deck above any other competition in my mind.
This machine is built to last, I am so excited to get it fixed and get back to gaming.
Gotta appreciate Valve continuing to be a master class in how a successful company should behave
It should be theoretically in a company’s long term financial interest to keep customers at least reasonably happy, but the infinite growth mindset is such a cancer that you can see it tearing apart any number of old established brands these days (cough Boeing, eg).
Looks like GabeN decided that going to sleep each night on piles of billions of dollars was enough and he didn’t need to supplement his pillows with the customers’ nickels and dimes as well. Feels like that shouldn’t be such a strange mindset, but apparently it’s rare enough to stand out.
I got the iFixit pro tool kit a few years ago and I use it all the time even for stuff that’s not electronic lol
It’s great for electronics, but be careful with the bits on non-electronic stuff, they are quite soft and wear easily against stronger screws.
I won’t lie I was super tempted to add a pro toolkit with the part order, but talked myself out of it and ended up with just a spludger and moray driver kit lol.
I have to second the other person said, if you have the money I’d get the the kit. It’s proved useful for all sorts of things. I’ve used mine for electronics, knife repair/maintenance, home repairs, basically anything you’ve ever needed to work on that required some kind of weird screwdriver that you definitely don’t have in the drawer lol
